Cheap Cleaning Price is No Bargain

This stuff goes on every single day – and it gives our industry a bad name

Every day we get calls from prospective clients who want us to tell them exactly what it will cost for us to go to their home and clean their carpet, upholstery, repair the water damage, etc. After we explain why we cannot tell them that over the phone, as we have not seen their home, they want a “ballpark” amount. We then get some pertinent info and we can usually give them a “range” that it might cost, all things being equal. Then they wonder why we charge more, because “ XYZ Company sent them a coupon saying that they would do their whole house for $49.00.”

Finally a news organization set up a hidden camera to help educate consumers – just as we have tried to do for a long  time. It shows exactly what happens when you call a “bargain company” to come out and work in your home. Either you will not get what you thought you were paying for, or you will pay a lot more money for what you get. Sometimes both will occur. 

If you just look at it from a business standpoint – why would Company B do a job for $89 when Company A told you it would cost $200? Isn't Company B as good as Company A? Can't they command a market price for their services? Doesn't Company B have to pay for labor costs, equipment, cleaning supplies, insurance, employee benefits, office space, marketing costs, professional fees, etc? Or is Company B a guy with no training who rented a Rug Doctor at Wal-Mart, and operates out of the back of his Ford Ranger?

Bottom line – do your homework. Before you hire a company to clean in your home, watch the video bellow, then review our “Consumer's Inside Guide to Carpet Cleaning” and properly screen prospective vendors. The guide is FREE as a public service, courtesy of DAJ Cleaning!, and it can save you a lot of time, money, and aggravation.